Adult-Gerontology Clinical Nurse Specialist (CNS) Practice Exam

When both parties in a conflict actively seek solutions for mutual satisfaction, this is referred to as?

1. Accommodation

2. Compromise

3. Collaboration

4. Avoidance

The correct answer is: Collaboration

Collaboration is the approach where both parties actively engage in the conflict resolution process, striving for solutions that satisfy the needs and interests of everyone involved. This method emphasizes open communication, understanding differing perspectives, and creating a solution that benefits all parties rather than settling for a half-hearted resolution. This approach is particularly effective in situations where a strong relationship is desired, and it fosters teamwork and trust. In a collaborative environment, individuals are encouraged to share their thoughts freely, which can lead to innovative solutions that might not have been considered in a more competitive or adversarial approach. The other options refer to different conflict resolution strategies. Accommodation involves one party yielding to the other, which may leave the accommodating party dissatisfied. Compromise reflects a give-and-take approach where both parties make concessions, potentially leaving both sides unsatisfied with the outcome. Avoidance means not addressing the conflict, which can lead to unresolved issues and tension over time. Therefore, collaboration stands out as the most constructive and progressive method for resolving conflicts effectively.